Shipping
All prices are in USD.
We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 15-21 days. Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us atsmartdeallivebusinessshower@gmail.com
We offer a 100 % money back guarantee if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
If you have miss spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at smartdeallivebusinessshower@gmail.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 15-25 business days.
Absolutely! We are here to help you make your home beautiful! Please send us an email to smartdeallivebusinessshower@gmail.com and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.
Promo Codes or Coupons are actually made to let the customer know how we value them and care about them. These coupons or promos are time bound and can be claimed
as per given instructions. You may use them against your shopping while updating them in Promo/Coupon Code Box in your cart before checking out. Once the code is updated by you, you can proceed to checkout and avail the discount
as given.
Once you go through shopping at SDL, you will receive all our newsletters including promotions, deals, discounts, etc. If you are not registered already, you may register now and opt to get all our newsletters. If you feel tired of filling up your inbox, you may unsubscribe from our newsletters anytime by clicking on the “unsubscribe” button at the bottom of every email you receive from us.
We dispatch all the ordered products from our end within 2 working days, and the
whole process of shipping may take 5 working days (except for any delays due to
any reasons). You may track your order from our Order Status Page, and revert
back to us if your order didn’t reach to you within the time prescribed in the
email confirmation to get urgent assistance from our side.